Return & Refund Policy
Returning parcels back to us
You will need to pay the return postage and for safety. Your parcel is your responsibility until it reaches us. We cannot accept liability for goods that get lost, unseal or damaged in transit back to us.
Important note All items must be returned to us in their original condition and sealed must not be opened.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. USED GAME will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
Please return your purchase to the following address:
Recipient Name: USED GAME
Address: 21, Jalan Sutera 1,Taman Sentosa, 80150, Johor Bahru
If you have any queries please do not hesitate to email us: [email protected]
We will be more than happy to help.